Kardean Van Gogh LVT Fitting Problems

I'm wondering if we should look at getting the open plan kitchen diner and utility room put right using the remaining spare planks we have (those rooms were laid straight and there aren't *quite* as many problems... some smaller gapping and the miscuts around the kitchen units) and then start completely again with the hallway (which is laid diagonally) which seems to be particularly bad.

 

Joints should be at least 6 inch apart but with no uniformity

 

@dazlight You've made me look at the pictures of the kitchen now. Fewer problems as I say, but I'm now realising these staggered joints probably aren't as they should be either...

 

10inch apart with Van Gogh in my book. Laying LVT you have to think about every plank and where it gets placed.

 

Omg that’s disgraceful
Unfortunately I’d be demanding a full tip up and redo, from a certified and trustworthy installer.
Did the builder source the karndean himself? Or did it go through a retailer/shop etc

 

In 33 years of laying flooring that’s the worst headers I’ve ever seen. Disgrace that and yes as mike says. Full refund.


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How long has this been down? I would go fitting anymore as it could all start coming off the floor in a few more weeks time. It’s tragic


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I was thag overwhelmed with the rest of it I hadn't noticed the headers
There's no messing around with this one, demand it be redone.
No point on getting him to change this, move that and replace these etc when he isn't competent to atleast make it look like he knew what he was doing!!

Absolute mess.

Please update us with his excuses when he comes, we'll make sure you have the right ammunition ready to fire back.

 

Now you've pointed it out I'm guessing he did it this way to save himself time. It means that for most rows he could lay two planks, whereas offsetting them properly would have meant laying one in the middle and then one each side. 33% less work.

 

Thanks so much for your advice and support.

The main contractor purchased the Karndean from the local supplier who we got samples from and helped us choose the product.

It's actually been down since the start of the year - it was laid and then straight away covered by the main contractor so other trades could work in the property. Covid has then caused long delays with getting everything else finished due to availability of materials etc which is why we're coming back to this now. We spotted some of the problems around the edges of the flooring which we were promised would be rectified as part of snagging. Now it's all been uncovered we've seen the extent of the issues. Again, hindsight!

Our feeling now is that the hall (diagonally laid) definitely needs ripping up and starting again by a new fitter as there are just too many issues.

There are fewer issues in the kitchen diner / utility so I guess that might be salvageable using our 2 packs of spare planks if we can either agree to live with the headers or every other row can be taken up to spread the joints out more. The issue is I'm guessing this would involve getting the same 'fitter' back for these rooms as we presume no decent fitter would risk trying to rectify this guys work.

Are the headers a legitimate complaint, or could he argue that this is subjective and a matter of preference?

 

That floor is a disgrace to this industry

 

Say it how it is mate lol


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Heating no. Certain jobs people want white silicone. No idea why so if the frames are slightly curved I just leave that bit longer and cut it in. All depends on customer and type of job but for the sake of under cutting the frames it actually saves time on the fitting and a neater job

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Hi all. Just another note to say thanks for all the advice and support you've given us.

We had a site meeting with our main contractor yesterday - thanks to your comments we were really well prepared for this. Our builder was fantastic and has agreed with us totally. He found even more problems than we did - in places around the edges it is starting to lift. It's all going to come up and as he booked the fitter he will stand the cost of the materials and labour so far, together with any associated additional work and reparations (i.e. the skirting boards will need removing and refitting for the new floor to go down, so there will be some joinery, painting and potentially plastering costs in sorting that out). A really good outcome.

Between us we're going to get quotes from reputable fitters for doing a proper job. It's probably going to delay our moving in date a little, but worth it for a quality finish we think. On that note... if anyone has any recommendations for reputable fitters covering the North East Wales area (we're also very near Cheshire) then please do let us know. Are there any memberships of industry bodies etc we should be looking out for, such as the NICF, and what are the benefits of these?

 

Shouldn’t need to take the skirting off to redo the floor but it would help.
where in wales are you ? I know a few fitters that way.