amtico failed

Hi chaps been doing a job for a customer today he purchased amtico spacia from the internet ive got some of it laid about 18sqm and theres slight gaps on some of the planks.then when i was taking the old boxes to the bin i noticed they had red stickers on them saying failed does this mean there seconds?just want to know as never had problems before and have to go back monday and dont want him trying to blame me

 

hi matt funnily enough i did take pictures to protect myself the stickers dont have anything written on them just white which says failed in red on them.floors not moving laying into ps just gappy when laying even when i lift it back up and try and relay you cant get it any tighter

 

Is it on the lengths of the planks that are 'gappy' or the ends?
I had some polyfloor beveline planks last year that wernt meeting in the middle of the planks
Got the rep out, he took 1 look and said FAULTY
Got em replaced right away..
Some of em were almost smiling at me they were that warped in the middle. :?
Did you notice it straight away or half way through the job?

 

Hi mate its just the ends i noticed it straight away but ive seen this before on flooring that ive laid thats been seconds amtico isnt going to replace it if it is seconds and all the boxes are same batch no.with failed stickers on the ends .i know the customer brought them cheap so he may have known there seconds but not understanding what that means.i just dont want to turn up monday and for him to blame my fitting cause i know its not ive fitted loads of amtico/karndean with no problems all the problems i ever get seem to be when its purchased from the net

 

heres the pics i took

 

Hmmmmmm :?
If i went to a house and seen that, i'd be straight onto phone to amtico and asking wtf?
Then i'd be walking out the door, and charging the guy for wasting my time (if it was faulty goods)
But..
If the guys happy having a gappy floor, then crack on...Many wouldnt, no matter how cheap it wouldve been to buy
Thats the probem with buying cheap off the net, unrealistic expectations!!
Good luck on monday matey, id get the customer to sign a disclaimer
Also tell him he might not have the amtico guarantee either if the product has failed quality control

 

mmmmmmmmmmmm?.

 

did think about ringing amtico but if its seconds they aint gona care the bloke must of seen the stickers himself.and he hasnt rung me as yet ill just have to see what he says tommorow if anything.again i took the pics incase the boxes dissapeared and he was gona try and not pay me

 

Ask Ted if his German Shepherd will pull planks while your customer heats em up.

 

Sorry mate but that is funny, Surely your customer cant have an issue with you when hes buying Amtico with that on it :lol:

 

hey Martin thats a song by the crash test dummies

 

I know what customers are like they will do anything to get out of paying.i laid £150 quids worth of ply aswell so needed paying which he did without any problem
but the floor did look bad well to me it did maybe he wasnt looking as close as me

 

Just seen who the suppiler was!!!!! NOT Suprised think that great.

 

Hi rugrat are they bad then?i did try and check them on internet but they dont mention any flooring apart from rugs!!ive had problems
in the past with karndean and amtico and its all been purchased off net ive even had a few wood jobs aswell.never had any probs with flooring ive supplied.
so all i can think is its seconds being supplied.

 

They are not far from me, lots of shop around the area, set up their own warehouse distrubution centre and tried to sell to other local shop and fitters, then when it became tight started selling direct to the public out of the warehouse at same price. Lots of cheap stuff from Belgum and seconds underlay and the like. They will be buying anything that is well below normal list to sell on at a profit.