New expona design

Fitted a kitchen dining room and utility last week 30sqm in new expona design antique oak. Customer sent me an email today saying please don't recommend these ties to anyone as they scratch very easily. Bit miffed at the tbh . She wanted opus to begin with but I turned her away from them as they scratch quite easily , look like a fool a bit now. Obviously I told her the pros and cons of LVT but by the sounds of it she's not very happy. Gunna call polyflor and get a rep out but I know it's not gunna make a difference. Any of you lads experienced this.?

 

I put spacia in a kitchen and when I went back 6 months later it was scratched to ***h, looked naff.

 

I think they've been dragging stuff around on it. Told them this ... The fact that the downside to it is that it's a soft material so will be prone to scratches, micro ones defo and if things are dragged around its obvious that it will scratch badly, especially if across a plank it's much worse. But then I think the pros of it are far better... Quiet, warm etc...

Just don't like having unhappy customers!!

 

Thing is spacey it's quite a rough texture so wouldn't of thought it would of been scratched so easily

 

All lvt's are not scratch proof, they will scratch just by the nature of the beast, did you use a maintenance kit to help protect the surface, with most lvt's they are all pu coated now so it should be harder to scratch but it will still happen, prevention is the key.

 

I'm always honest with customers that all lvt scratches ( worth mentioning extremely hard polished porcelain tiles do too! ) and advise to a slightly embossed finish where there is an adjacent external door. I find the worst for showing up scratches are the sheen finish ones with Opus and much Spacia being typical examples. I also tell them about protective finishes but most of their faces squirm at the thought of stripping it and reapplying.

What I have found is I always advise them to put felt pads under the feet of furniture and not all do.

I had someone a couple of years ago contact me to see if I could do something with the micro scratches on Spacia someone else had installed. I got some of the Amtico dressing which didn't remove the scratches entirely but improves the look immensely.

 

I polish my lvt floor at home every year... Keeps them pesky scratches away! Might help her floor out and wont cost much to try.

 

Haven't been back yet but I'm going too. The expona that I advised had an embossed finish. I just reckon their micro scratches which everyone with LVT has to live with.

 

Laid some of the new expona control in a school toilet, she wanted something a bit classier than normal non slip, so offered the expona control as its non slip, has a coating which makes it very tough !
Two cuts with the knife and it was blunt, so hard to cut, didn't go together really tight but was ok, used a polythene adhesive as it was a toilet and the kids had flooded it before.
Came out ok, cut the tiles into skirting and then siliconed the joint.
Will see how it works out,

 

Nice idea! I would prefer to do that than cap and cove. Cap and cove always looks naff.

 

Cap and cove in general or just your cap and cove lol

 

Mate, if did cap and cove some one would need to invent a weld rod three times thicker. Never get the internal cuts!
I've seen some Lino jobs that look amazing but most safety floor jobs just look terrible!

 

Thats why they Invented mastic so carpet fitters could do cap cove

 

Box of white and a box of clear in the van.....always!

 

Your welder's not even broke in yet then....

 

Sealing mostly

 

No mate, probably only welded around 80 Meters with it! No cove welding at all.

 

with cuts like yours you should do double the amount..lol