Just a quick vent of annoyance, believe it or not got stalked by a client to a job locally...when I first met her I was convinced she wasn't the fizziest can in the fridge but against my gut feeling to walk away as it was in my own town so it and she was very local so an easy day travelling wise for me. Booked the job in for 2 months time on her request as she was having other work done at the property, fast forward to yesterday went and started the job moving furniture etc and then explained to her that I had to leave to go and measure another job as the the newer client only had the keys to the property they were buying for the day. This was met with a lot of shouting from her as she was not happy that I was leaving my employee there to start the sanding as that was not what I had arranged with her 2 months ago. I quite politely ask her to be courteous and lower her voice....fast forward 2 hours when I get back and my employee and her are getting on lovely whilst I was out. Go figure.... Fast forward to today I was there all day, finished the job she comes in after an hour earlier discussing the merits of old Victorian boards looking beautiful and how the surface woodworm added to the character of the floor (must point out at this point that the surface woodworm was as solid as a rock and was also discussed on original sight visit). She then revs up again and says she's not happy with the quality of the work and she doesn't like the woodworm after us discussing it an hour earlier and she wasn't going to be pay until sorted, did I miss something? Cue me trying to discuss this with her asking her if the issue with the quality of the work in the property was not to her liking and also pointing out to her that an hour earlier that she had said that the old woodworm would add to the character of the floor, I was then told that I am twisting her words. I might have taken this personally as I pride myself on running a business with a good reputation, but the fact remains she said to me herself an hour earlier she was happy with the floor. At this point I told her I was leaving as I refused to be talked to the way she was treating me/us... I was just about to leave and thought for the point of being polite I knocked at the door again and asked her very politely if she would like to apologies for her behaviour, then she said believe it or not I have no problem paying you, I'll write you a chequenow. I was so annoyed at this point I had to walk away and I've come home.. And breath........sorry just had to write this down, I feel better now
She never got a chance to write it, I was so annoyed and frustrated at that point I had to leave. Any suggestions? I really don't want go back round there, I'm tempted to send her invoice in the post with a covering letter listing my concerns but I know it's going to fall on deaf ears.
She's bat sh!t crazy mate...Get them from time to time. It's like they want you to join them on their rollercoaster but they do it by dragging you on... Just be as nice as possible and get your money...Look at it as an interesting experience I bet she pays you..
I think she will to, but she's even been round my house in the past as my van is parked outside as I hadn't returned her 3 x 4 minute answer phone message that day!!! She better not turn up round here tonight.
Oh my word. Defo something seriously wrong mentally with her. I bet she does have bipolar. We have s family member on my wifes side who suffers with that and sounds the same.
Send the final invoice by post , but don't include a covering letter telling her how you feel as that would only add to the trouble Give it a week if you haven't had your payment then see how you feel She will probably just pay up , then you will be able to look back on it and laugh Keep us informed
Thing that annoys me the most is she measured off the scale on my freakometer when I first met her and I still didn't listen to my gut feeling with it as I thought she couldn't be that bad... How wrong was I, 12 years and the first ever person I've walked away from. I suppose it had to happen sooner or later.
Your right fella, was just discussing the same thing with my wife. I'll laugh about it tomorrow. Funny thing in all of this, is I we don't get on with one of my neighbours as she has done some bizarre things in the past and my neighbour on the other side has also had a few run ins with my neighbour to....after experiencing 'Scary Mary' for the last few days I can pretty much confirm my neighbour is a fruitcake to...l God help me
Had a dodgy b!tch do similar to me before Christmas...She owns a pretty big cleaning company and was nice as pie when I went to measure. Get on the job and she turned into the b!tch from hell..Then an angel..Then back to b!tch from hell..Rinse and repeat for 5 days.. She was back stabbing me left right and centre to the guys I sub for but on the same points telling me she was happy with everything and just overall making life hell. I dug my heels in though and just went through it. One of the worst 4king jobs of my life. Then got to the end and didn't pay me. Sent her this txt everyday for 3 weeks 'Hi Michelle, hope you're well, just checking you received my invoice' (Not saying this is the way to go like - could have got an asbo myself ). Anyway, didn't get one single reply until the cheque arrived in the post...I still hate that woman :lol:
I do agree, but although bottom line it's all about the money, my reputation is more important. Call me stubborn and maybe a bit stupid leaving but I felt at that time I was better walking away from the situation Edited to add, I feel I did the right thing morally.
I would never refuse payment , no matter what has happened before !! I once refused cash, because the lady would have to go to the bank , accepted a cheque instead that promptly bounced !! Never did get that money !! Lesson learnt and NEVER repeated. In a way I do feel sorry for her alleged 'medical problems' but reputation and pride don't pay my shopping bill at ASDA !! Always take the money !!!
I did something similar last year when we turned a complete P.O.Sh@te pitch pine parquet floor that the husband had butchered and stained a nondescript awful colour, the finished floor we did genuinely looked superb, pitch pine as it should be, the husband thought it was ace, the mother couldn't believe how good it looked...but the very gobby, opinionated, know everything about sanding floors all of a sudden wife said it was orange and hideous, and looked nothing like the job her husband did [which was truly shocking] I went back and offered to just re-sand the floor so the husband could work his 'magic' and do what i couldn't...she turned down my offer because the husband was on nights...it was then that i realised that she was a serial knocker and i seriously regret not getting the sanding machine out and putting a nice Zirconia 24 grit right through the middle of the room to take back some of the lacquer she hadn't paid for...morally that would of been the right thing for me to do...and i wish i had...sod the reputation when you have to deal with wasters like this cow...
I think you are more mental that you never took the cheque when she said she was happy with it mate.You aint a doctor, the mad bitch will be spending your hard earned on some voodoo dolls of yourself, so if you wake up in the night with your balls on fire you only have yourself to blame!
