Hi guys, Needing a little help or best methods for chasing up payment, been getting nowhere on the phone and need to take things to the next level. I`m asking here first for suggestions then will contact the N.I.C.F as they offer free advice on things like this. Cheers
Company or domestic customer? how much you talking If company file a small claims court case against them nobody wants a ccj against their company and charge 8% interest, if its a domestic customer then I would probably either send them a letter threatening legal action if the invoice is not paid within 7 days (cleared payment) and that you will look to get a charge against their property as well, which will seriously affect their chances of getting credit in the future. Or get some big horrible bastard from the pub to pay them a visit and politely point out that they need to settle the bill sharpish, horses for courses all depends on who you are dealing with and what you think will work best with them.
hi mate, you will need to do a recorded letter followed by a solicitors letter that will cost about £30 if no joy a court summons that will cost about £90, if its a nursing home thats prolly better than your normal domestic customer for you and i am sure you will get paid out with the latter 2 of my sugestions , you could go the dept collector rout but we have had a couple of them running 5 years with the customer paying £5 per month
Can I ask, has there been any communication regarding the debt? Have they explained any reason for non payment? Do they work on a 90 day payment system and not told you?
Done quite a bit of work for them in the past year or so and allways got paid around the 30 day mark and sometimes even before work had started, I know he is in London a lot just now as they working on a large project down there and that`s the reason I`m getting for not being paid but it`s dragging on too far now.
I had a few business customers not paying . I used a firm called Thomas Higgins .they are brilliant . For £2 they send a quality sh*t the bed letter to them. And honestly I have had payment within my account in 3 days. And they are so easy to deal with .. Trust for £2 .. It's really worthit.. All they need is a copy of invoice . Your details and there proper address .
I just send a final letter from myself and they normally pay up. If you go the solicitor route and letters you could lose the client for future business like I did when I was younger and wanted my dosh.
Personally if it got to the stage where I was sending lawyers letters then I would be glad to lose them as a client as grief that no-one needs, but that's just the way I work