Thanks, at this point I don’t really have anything to lose except throwing out good money after bad. I have a steam cleaner although hadn’t...
Thanks, looking at the wood floor I doubt it's the finish but it could well be detergent residue. That being said if it is detergent and dust...
It's a German engineered wood floor - the brand has slipped my mind. Looking at the carpet very closely if I part the fibres they look clean and...
That’s an interesting point. Yes there is a wooden floor which is cleaned with Dettol floor cleaner - if that is the issue do you think a good...
The 20% on the carpet alone will only be about £100. How much would an assessor typically charge - I assume it wouldn’t be economical?
I've spoken with the supplier and sent photos. The carpet is just over 2 years old. They've said they're willing to offer me a goodwill refund of...
Really appreciate the advice - thank you. I'm looking through my paper work to check if it is definitely under 2 years. Which carpets would you...
Thanks, it’s supposedly a 10 year warranty? I’m concerned as to whether they’ll just say it’s normal wear and tear or if this is considered to be...
Hi, I’ve had a Cormar Sensation 60oz carpet for about 18 months and although it’s not a heavy footfall bedroom the carpet is showing signs of...
