Poorly fitted carpet

Discussion in 'FAQ Section For Consumers' started by Haroon, Feb 17, 2022.

  1. Haroon

    Haroon Member

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    I have had a carpet fitted recently which I know is fitted incorrectly as not only can I see the trim but part of the kitchen floor from inside my living room when the kitchen door is shut. After initially not acknowledging their mistake they have come back and said they will piece it up to the correct level, fit a new plate and give me a 5% refund, as you can imagine I am not happy I paid good money for the carpet which they fitted themselves. I believe that they should take this carpet out and start again and do the job right. Why should I live with a pieced up carpet due to their schoolboy error
     
  2. crazydaze

    crazydaze Member

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    Was the kitchen floor already fitted? Any photo's?
     
  3. Haroon

    Haroon Member

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    79C0FAD6-AACB-4670-8B7F-8A0BB11A03DB.jpeg 79C0FAD6-AACB-4670-8B7F-8A0BB11A03DB.jpeg 79C0FAD6-AACB-4670-8B7F-8A0BB11A03DB.jpeg
    no this was fitted after
     
  4. Haroon

    Haroon Member

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  5. Haroon

    Haroon Member

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    I have had wooden floor fitted in the kitchen by a joiner since then
     
  6. Haroon

    Haroon Member

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    My issue is that the carpet should reach the door. The kitchen flooring shouldn’t be visible in the living room
     
  7. Paul webb

    Paul webb Well-Known Member

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    It may be possible to rectify with a power stretcher, depending on other doorways, etc,at worst, the plate should have reached the door, if there was any reason why it couldn't, it should have been pointed out to you
     
  8. crazydaze

    crazydaze Member

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    Correct, the carpet should fit to under the door. If the Kitchen floor was only recently fitted, what was fitted before?

    In the Hallway, was the original carpet fitted to the same place as the new carpet has been?

    When did you notice the carpet was short of the doorway?
     
  9. dazlight

    dazlight Super Moderator

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    For me a doortrim should be under the door when it’s shut. My pet hate is seeing a trim in the wrong place. Tell them you want a new carpet.
     
  10. Rugmunching

    Rugmunching Well-Known Member

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    Is your hallway 4m in length :D
     
  11. Rugmunching

    Rugmunching Well-Known Member

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    ...or should I say 4.02m
     
  12. HC&F

    HC&F Well-Known Member

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    Surely you would have noticed before the kitchen floor went down?
     
  13. harsha

    harsha Member

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    You are right why should you live with a pieced-up carpet due to their schoolboy error. However, any problem has to be solved in the first place. Otherwise, it becomes more.
     
  14. Simon Grimley

    Simon Grimley Well-Known Member

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    More what? Please stop posting such useless things
     

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