I recently had LVT flooring installed throughout the ground floor of my new build home, over a power-floated concrete surface. Since the installation (two days ago), some areas feel more uneven than they did with just the bare concrete. The contractor mentioned that a smoothing compound, rather than a leveling compound, was used. However, this distinction wasn’t explained to me before the installation. I suspect there are high and low spots on the floor, so I’ve ordered a 2m straight edge to check for compliance with the SR1 standard (which allows for a maximum gap of 3mm over a 2m length). I plan to conduct this check as soon as possible. My question is, if I discover areas that don't meet the SR1 requirement, what should I do? Will the flooring company really re-lay the entire floor, given that this would likely require obtaining buying 80sqm of flooring from the same batch number? Or will they only address the problematic areas, and if so, could this result in visible seams where the new flooring meets the existing one? Should I consider hiring an independent flooring specialist to assess the situation and provide a report? I’m uncertain about the best course of action. My main concern is ensuring the floor meets UK standards, as I believed it would when I made the purchase.
I can feel the issue rather than see the issue. Here is a photo of a pound coin very comfortably under a straightedge in a low spot, there are a few spots like this.
Id be surprised if your original floor met the standards. I’ve never seen a new build screeded floor thats within that tolerance. Its possible to remove and repair areas of a floor. Depending on how bad it is
There are multiple areas on the new LVT floor where the gap under a 2meter straightedge is greater than 3mm. How unacceptable is this? The flooring requirement was SR1. What should I do next?
