what would you suggest we should add as a FAQ?

Discussion in 'FAQ Section For Consumers' started by Matt, Oct 12, 2011.

  1. Matt

    Matt Well-Known Member Staff Member

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    any suggestions on other FAQ threads?
     
  2. dazlight

    dazlight Super Moderator

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    Do customers have to sign up to read the FAQ ?
     
  3. Matt

    Matt Well-Known Member Staff Member

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    no.

    the way the forum is now set up anyone can read 15 posts 'any where apart from trade section' before they are asked to join up.
     
  4. Spacey

    Spacey Super Moderator Staff Member

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    I think an FAQ about acclimatisation would be a good idea
    & one about conservatory foors ie temp changes & effects of sun light ?
     
  5. dazlight

    dazlight Super Moderator

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    Lol Kev the post is a year old
     
  6. dazza

    dazza Well-Known Member

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    Well shows he's using the search function lol.
     
  7. Spacey

    Spacey Super Moderator Staff Member

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    Doesn't matter how old it is Its still on the site & relevant !
     
  8. Matt

    Matt Well-Known Member Staff Member

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    To be fair the post is asking for FAQ questions you all want adding so im happy that spaceys question is current. dont forget that this section is for you lot to refer a customer to when you want them to read and understand what your saying when someone else is saying your speaking rubbish.

    Spacey, ye we can put something up about acclimatising.
     
  9. dazza

    dazza Well-Known Member

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    Very true.
     
  10. Spacey

    Spacey Super Moderator Staff Member

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    Thanks Matt ! I'm sure I'll think of something else to ha ha
     
  11. tarkett85

    tarkett85 Well-Known Member

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    underfloor heating and your flooring
     
  12. Rugrat

    Rugrat Well-Known Member

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    An Explanation of underlays and when and where to use them.
     
  13. Wes

    Wes Well-Known Member

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    As an addition to FAQ's, it may be worth including a 'trouble shooting' section, or 'common problems' section. I think this would help cement the need for a professional installer. Complimenting your recent proposal for putting together an installer team Matt..

    I've done a few articles on problem floors and they're THE most read articles on my site. It would seem there's lots of disgruntled people out there that really don't want to go down that route again :)
     
  14. Distinctive Adam

    Distinctive Adam Well-Known Member

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    I think there should be a separate portal for general public to post their comments and then 'the pros' can comment accordingly rather than letting them see a lot of the site. Keep the secrets secret or Mr d.i.y will cut you all out on the fitting etc
     
  15. Spacey

    Spacey Super Moderator Staff Member

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    There already is its called the TRADE SECTION !

    Its up to us (& administors ) to keep the secrets in there :ugeek:
     
  16. Distinctive Adam

    Distinctive Adam Well-Known Member

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    Well it don't happen does it, the threads have to be moved there most of the time
     
  17. Spacey

    Spacey Super Moderator Staff Member

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    Well folks should be more consensus about what they write & where ? Then things wouldn't have to get moved
     

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