Its a PAINToo see EWE two playing joking ROLLs together against MATT.Looks like he wont B-RUSHing back on here.
Take cheques from repeat customers no problem,new customers somtimes.I think you get a feel for people and can tell the goodun`s. If I`m suspicious,I always state cash on completion or bankers draught/building society cheque. Still mostly dont take a deposit,should really,but find customers get more confidence in knowing they pay up when the job is done to their satisfaction. :smile: Not like Carpetwrong,take their money while they are satisfied in the shop then mess them about after they have the money and fit Sh*t 2nds carpet and overpriced poo underlay
We have fixed terms of payment, only labour costs have to be paid after completion of the job. Materials however: 50% of materials on order, 50 % on delivery. No complaints from clients about these terms and everyone knows exactly where they stand. BTW, there is a huge "legal" difference between "taking a deposit" and "taking a first payment".
Deposit can more easily be asked back - because officially it only "indicates a sincere desire to purchase a product/service", where a 1st payment indicates a binding contract (the sale is definitely agreed). Perhaps nitpicking, but in these times where more rogue clients seem to pop-up it is better to avoid the mentioning of "deposit" and use the phrase 1st payment.
